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How can we help?

  • Getting started


    First access, webmail tour and migrating from another service to Sooma.

    Get started

  • Webmail


    Day-to-day work in the browser: rules, aliases, automatic replies, spam and search.

    Explore

  • Contacts & Calendars


    Manage and share contacts and calendars, and keep them in sync everywhere.

    See articles

  • Devices & Applications


    Outlook, Apple Mail, iPhone, Android and Thunderbird — full setup for every platform.

    Set up

  • Account & Security


    Password, two-step verification, active sessions and protection against phishing.

    Protect your account

  • Administration


    For admins: domains and DNS, users, SPF/DKIM/DMARC, retention and billing.

    Administer

  • Troubleshooting


    Can't log in, send or receive? Step-by-step diagnosis by symptom.

    Fix it

  • FAQ


    Short answers to the questions most frequently asked of Sooma support.

    Browse

Can't find an answer? Open a support ticket