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Welcome — how the Sooma service works

Sooma hosts your company's email on its own platform. Each person has a mailbox with the company address (for example name@company.com), which they can access in three ways, always kept in sync:

  • Webmail, in the browser, at https://mail.sooma.com.
  • Email apps on the computer (Outlook, Apple Mail, Thunderbird) via IMAP and SMTP.
  • Phone and tablet (iPhone, iPad, Android, Outlook Mobile).

As well as email, each mailbox includes contacts and calendars, which also sync with your devices.

Who does what

  • User — uses the mailbox and manages folders, filters, signature and automatic replies.
  • Service administrator at your company — creates and disables mailboxes, sets quotas, aliases and distribution lists, and manages domains in the administration console.
  • Sooma support — helps with anything you cannot solve. Open a ticket.

Where to start

  1. First access – set your password
  2. Webmail tour
  3. Set up email on your computer and phone
  4. If you are coming from another service: Migrate to Sooma