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Home
Getting started
Getting started
Welcome — how the Sooma service works
First access – set the password
Webmail tour
Migrate to Sooma
Migrate to Sooma
Migrating from Microsoft 365 / Exchange
Export email from gmail with Google Takeout
Migrating an Email Service via IMAP
Old Correspondence Backup
Remote Support
Spelling over the phone (phonetic alphabet)
Webmail
Webmail
Compose, reply and attachments
Organisation: folders and labels
Rules and filters
How to create automatic replies (out-of-office)
Forward messages
Identities and aliases
Signatures
Spam: mark, block, trust
Advanced search
Quotas and limits
Contacts & Calendars
Contacts & Calendars
Manage contacts and lists
Calendars: create and share
Meeting invitations
Import and export
How sync works (CalDAV/CardDAV)
Devices & Apps
Devices & Apps
Configure mail management applications
Outlook (Windows)
Outlook (Windows)
Creating an Outlook profile
Set up Outlook 2016
Set up Outlook 2013
Configuring Calendar and Contact Synchronization in Outlook
Outlook: Delayed message reception
Back up with Outlook (.pst)
Configure Outlook Mobile
Apple Mail (macOS)
iPhone & iPad
iPhone & iPad
Set up IMAP email on iPhone
Synchronizing Contacts & Calendars on iOS devices (iPhone & iPad)
Android
Android
Set up email on Android
Synchronizing Contacts & Calendars on Android devices
Thunderbird
Thunderbird
Set up email in Thunderbird
Synchronizing contacts and calendar in Thunderbird (via CardDAV/CalDAV)
Account & Security
Account & Security
Change and recover your password
Two-step verification (2FA)
App passwords
Sessions and connected devices
Recognising phishing and fraud
Your data and the GDPR
Administration
Administration
Administration console — overview
Domains
Domains
Domain Setup | DNS Pointers
Multiple domains and domain aliases
Users & groups
Users & groups
Create and manage accounts
Quotas and permissions
Distribution lists and shared accounts
Provisioning via Active Directory
Domain security
Domain security
SPF, DKIM and DMARC – Anti-Phishing Protection Systems
Password policies and mandatory 2FA
Retention, backup and compliance
Plans and billing
Administration API
Troubleshooting
Troubleshooting
I can't sign in
I'm not receiving messages
I can't send
Bounced message — how to read the error
Delivery delays
Connection errors in apps
Mailbox full / quota exceeded
FAQ
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Devices & Apps
Thunderbird
Thunderbird
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Set up email in Thunderbird
Sync contacts and calendars in Thunderbird
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